Terms of Service

Welcome to Vytrix (“Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website https://vytrix.org and our bicycle sales, repair, and related services.

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.


1. Company Information

Vytrix
298 High Ridge Rd
Mt Airy, NC 27030
United States
Phone: +1 856-575-7969
Email: [email protected]


2. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website in any way that violates applicable federal, state, or local laws
  • Attempt to gain unauthorized access to our systems
  • Interfere with website functionality
  • Transmit malicious software or harmful code
  • Use automated systems to scrape or extract data

We reserve the right to suspend or terminate access if these Terms are violated.


3. Products and Services

Vytrix offers:

  • Bicycle sales
  • Bicycle repairs
  • Maintenance services
  • Custom bike builds
  • Related cycling accessories

All product descriptions and pricing are subject to change without notice.

We reserve the right to:

  • Modify or discontinue products or services
  • Refuse service at our discretion
  • Limit quantities of products

4. Service Appointments

When booking a service:

  • You agree to provide accurate contact information
  • Appointment times are subject to availability
  • Delays may occur depending on parts availability or repair complexity

We are not responsible for delays beyond our reasonable control.


5. Payments

Payment terms:

  • Full payment may be required at time of purchase or upon service completion
  • Accepted payment methods are listed on the website or provided in-store
  • Online payments are processed securely through third-party providers

We do not store full payment card information on our servers.


6. Pricing and Errors

We strive to ensure accurate pricing and product information. However:

  • Typographical errors may occur
  • Prices may change without prior notice
  • We reserve the right to correct errors and cancel affected orders

If your order is canceled due to a pricing error, you will be notified and refunded if applicable.


7. Returns and Refunds

Returns and refunds are governed by our separate Refund Policy.

Please review that policy for full details regarding eligibility, timeframes, and conditions.


8. Warranties and Disclaimers

All services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law:

  • We make no guarantees regarding uninterrupted website availability
  • We do not guarantee that repairs will prevent future mechanical issues
  • Product warranties, if applicable, are provided by manufacturers

Except as required by law, we disclaim all implied warranties including merchantability and fitness for a particular purpose.


9. Limitation of Liability

To the maximum extent permitted by law, Vytrix shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Business interruption
  • Data loss
  • Injuries resulting from misuse of products

Our total liability shall not exceed the amount paid for the specific product or service in question.


10. User Submissions

If you submit:

  • Reviews
  • Comments
  • Testimonials
  • Feedback

You grant Vytrix a non-exclusive, royalty-free, worldwide license to use, reproduce, and publish such content for marketing and promotional purposes.

You confirm that your submissions do not violate the rights of third parties.


11. Intellectual Property

All website content including:

  • Text
  • Images
  • Logos
  • Graphics
  • Design elements

is the property of Vytrix or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or exploit content without written permission.


12. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of third parties.

Accessing third-party websites is at your own risk.


13. Indemnification

You agree to defend, indemnify, and hold harmless Vytrix, its owners, employees, and affiliates from any claims, liabilities, damages, or expenses arising from:

  • Your violation of these Terms
  • Your misuse of our products or services
  • Your breach of applicable laws

14. Termination

We reserve the right to terminate or suspend your access to the website without prior notice if you violate these Terms.

Provisions relating to liability, indemnification, and intellectual property shall survive termination.


15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of North Carolina, without regard to conflict of law principles.

Any disputes shall be resolved in the appropriate courts located in North Carolina.


16. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date.

Continued use of the website constitutes acceptance of the revised Terms.


17. Contact Information

If you have any questions regarding these Terms of Service, please contact:

Vytrix
298 High Ridge Rd
Mt Airy, NC 27030
United States
Phone: +1 856-575-7969
Email: [email protected]

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